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Refund Policy


Return Policy. Md mart 


At MD Mart, we want to ensure you're completely satisfied with your purchases. If for any reason you're not satisfied, we offer a 7-day return policy.


Eligibility:

- Items must be returned within 7 days of delivery

- Items must be in their original condition, with all tags and packaging intact

- Items must not be damaged or altered in any way


Procedure:


1. Contact our customer support team within 7 days of delivery

2. Provide your order number and reason for return

3. Receive a return authorization number (RAN) from our team

4. Pack the item securely and attach the RAN to the outside of the package

5. Ship the package back to us within 7 days of receiving the RAN


Refunds:


- Refunds will be processed within 7-10 days of receiving the returned item

- Refunds will be issued in the original form of payment

- Refunds will include the full amount paid for the item, minus any shipping costs


Exceptions:


- Certain items, such as perishable goods and personal care products, are not eligible for returns

- Items that are damaged or altered in any way may not be eligible for returns