Refund Policy
Return Policy. Md mart
At MD Mart, we want to ensure you're completely satisfied with your purchases. If for any reason you're not satisfied, we offer a 7-day return policy.
Eligibility:
- Items must be returned within 7 days of delivery
- Items must be in their original condition, with all tags and packaging intact
- Items must not be damaged or altered in any way
Procedure:
1. Contact our customer support team within 7 days of delivery
2. Provide your order number and reason for return
3. Receive a return authorization number (RAN) from our team
4. Pack the item securely and attach the RAN to the outside of the package
5. Ship the package back to us within 7 days of receiving the RAN
Refunds:
- Refunds will be processed within 7-10 days of receiving the returned item
- Refunds will be issued in the original form of payment
- Refunds will include the full amount paid for the item, minus any shipping costs
Exceptions:
- Certain items, such as perishable goods and personal care products, are not eligible for returns
- Items that are damaged or altered in any way may not be eligible for returns